Shipping policy

This Shipping Policy explains how Card Culture processes and delivers orders placed through our website.

Business Information

  • Store Name: Card Culture
  • Website: cardculture.shop
  • Business Address: 3736 Prairie Ave, Brookfield, IL 60513, USA
  • Phone: (708) 255-5017
  • Email: contact@cardculture.shop

Shipping Coverage

We currently ship orders within the United States.

Order Cut-Off Time

Orders placed before 5:00 PM (Local Time) are processed the same business day. Orders placed after 5:00 PM will be processed on the next business day.

Handling Time

Orders are prepared and dispatched within 1–2 business days after payment confirmation.

Estimated Delivery Time

Delivery typically takes 5–8 business days after shipment. Delivery times are estimates and may vary due to carrier operations or external factors.

Shipping Cost

We offer free shipping on all orders within the United States. No additional shipping charges are applied at checkout.

Tracking Information

Tracking information will be provided once your order has been shipped. Please allow up to 24 hours for tracking updates to become available in the carrier's system.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us immediately so we can review the issue and assist you.

Sustainability Commitment

Card Culture supports environmentally responsible practices, including sustainable sourcing and reducing packaging waste where possible.

Contact Information

For questions regarding shipping, order tracking, or delivery inquiries, please contact us:

Card Culture
3736 Prairie Ave
Brookfield, IL 60513, USA
Phone: (708) 255-5017
Email: contact@cardculture.shop
Website: cardculture.shop